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Most growth-stage CEOs assume they should hire someone for IT. That instinct is wrong about 80% of the time at the 20-100 person stage. Here's the worksheet your CFO would build if you handed her the problem.
Read ArticleMicrosoft surveyed two thousand small businesses last year. Forty-four percent believed they probably wouldn't be attacked again because they already had been. Here's what actually happens, hour by hour, when ransomware hits a growth-stage company — and the cloud-first move that prevents it.
Read ArticlePublished SLAs are theater. Here's the story of the eight-dollar credit, the 27-page Kaseya template, and what Summit promises customers instead.
Read ArticleMost cloud performance problems aren't really cloud problems. They're topology mistakes, configuration mismatches, or visibility gaps. Here's how to tell which one is biting you.
Read ArticleBefore you buy a new mesh system, check the drawer. That old router gathering dust can probably solve the dead spot in your kitchen, your home office, or wherever the signal goes to die.
Read ArticleMost Microsoft 365 license bills have at least three quiet leaks. Wrong tier, dead accounts, surprise renewals. Here's how to find yours before the auditor does.
Read ArticleMost Microsoft 365 tenants have data classification configured. Almost none of them are actually classifying anything. The gap is where breaches live.
Read ArticleSharing a Microsoft 365 login saves dollars per month. It also voids your cyber insurance, breaks MFA, and blinds your audit trail. The math doesn't work.
Read ArticleMost fiber network failures aren't random. There's almost always a story upstream of the outage, and a moment six months earlier when the failure was already in motion.
Read ArticleFive pieces of hardware sit between you and the internet. Most of them are hiding inside one little box on your shelf.
Read ArticleWhen an employee uses a personal cell for business calls, the phone number belongs to the carrier. When they leave, clients follow the number.
Read ArticleWhich Microsoft 365 subscription plan fits your business? Month-to-month, annual with monthly payments, or annual prepaid — here's how to choose, plus the NCE rules every business should know.
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