The Eight-Dollar Outage: Why Summit Doesn't Publish SLAs
May 10, 2026
Published SLAs are theater. Here's the story of the eight-dollar credit, the 27-page Kaseya template, and what Summit promises customers instead.
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Your Business Is Built on an Inefficiency. AI Can See It Now.
April 8, 2026
Every business is built on an inefficiency that was too expensive or invisible to close. AI is closing those gaps on the timescale of model releases, not decades. Here's the taxonomy and three questions every leader should be asking.