AGILITY 365 – MANAGED IT SERVICES

In today’s fast-paced and digitally connected world, small businesses require robust and scalable IT solutions to thrive and stay secure. Agility 365, our fully managed IT service, is specifically curated to serve as your complete IT department, adapting seamlessly to your business’s evolving needs and constantly emerging cyber security threats. This service is offered on a per-user, per-month basis, ensuring predictable IT costs as your business needs fluctuate. Simplify your IT today! 

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Empowering Success: A Small Business Journey with Managed IT Services

Prepare for the future instead of investing in the past

At Summit Technology, we are a cloud-first technology partner committed to providing innovative and integrated solutions tailored to your IT, cabling, internet, and security needs. Our expertise in cloud-based technologies enables us to design, develop, and deliver scalable and efficient services that propel you towards achieving your goals.

We view cloud computing not merely as a trend but as a paradigm shift destined to revolutionize every business aspect. Our collaboration is exclusive to customers who resonate with our vision of the future—those who value innovation, agility, and security as much as we do.

For unparalleled customer service in an industry where it’s often lacking, Summit Technology stands out as your go-to partner.

WHAT ARE THE BIGGEST BENEFITS OF MANAGED IT:

 

  1. PREDICTABLE MONTHLY SPENDING
    • Align your IT costs with company growth through our managed services, offering flexibility based on your headcount.
  2. FOCUS ON YOUR CORE BUSINESS
    • Redirect resources to where they matter most, as we handle the complexities of IT management.
  3. EXPERTISE AT YOUR FINGERTIPS
    • Gain access to a pool of certified technicians and vendor resources, enhancing your support capabilities.
  4. ROUND-THE-CLOCK SUPPORT
    • Experience faster response times with our 24/7/365 support system, keeping your operations smooth and uninterrupted.
  5. UNCOMPROMISED SECURITY & COMPLIANCE
    • Navigate the intricacies of HIPAA or SOC compliance with our comprehensive security measures, including the latest Data Loss Prevention technology.
Agility 365 Managed IT

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    What's an MSP?

    An MSP (Managed Service Provider) is essentially a service where a team is hired to operate and maintain a company’s information technology in exchange for a recurring fee. An MSP offers long-term services that help with day-to-day issues surrounding hardware repairs, IT support, network maintenance/security, etc. You might be thinking that MSPs only pertain to larger companies however, that isn’t the case. With technology advancing so rapidly, it’s especially crucial for small-to-medium businesses to rely on an experienced team to protect their information.

    Comprehensive IT Solutions for Small Businesses

    What's Included:

    Dedicated Support
    Experience Unmatched Dedicated Support: Gain peace of mind with our dedicated telephone number and direct support email address, ensuring swift access to our expert team whenever you need assistance. Our user-friendly online portal makes initiating support requests effortless, ensuring prompt attention to your IT-related issues. Count on us for immediate and personalized assistance tailored to address all your inquiries and technical challenges efficiently.
    Online Portal

    Streamline Your IT Management: Our intuitive online portal simplifies the process of submitting and tracking service desk tickets, accessing change notifications, and viewing comprehensive reporting dashboards. Designed to offer complete control and transparency over your IT services, this portal empowers efficient management and oversight of your IT operations, ensuring seamless functionality and enhanced productivity.

    Technology Reviews
    Elevate Your Tech Strategy with Technology Reviews: Align your tech goals with business objectives through insightful reviews of past and upcoming projects. Stay ahead of the curve by exploring new trends impacting your business landscape. Benefit from the guidance of a dedicated technology advocate and advisor, who will navigate you through emerging technologies and renewals, ensuring your business stays innovative and future-ready.
    Endpoint Management
    Enhance Your Network Security with Endpoint Management: Leave the management of all corporate endpoints to us for improved security and performance. Our continuous tracking ensures endpoints meet security, compliance, and performance standards. With immediate lock and wipe capabilities, we swiftly respond to security threats, safeguarding your network effectively. Trust our team for comprehensive endpoint management solutions tailored to your business needs.
    Mobile Device Management
    Seamless Integration of iOS and Android Devices: Ensure smooth operation by allowing us to support and connect all iOS and Android devices to your environment effortlessly. Access business communications and data securely from any device, ensuring uninterrupted workflow and data protection. Safeguard your sensitive information by securely removing company data and apps from personal devices of ex-employees, maintaining confidentiality and compliance standards.
    Proactive Cyber Threat Training
    Simulated Phishing Attack Training: Strengthen your team’s cybersecurity skills with simulated phishing attacks, boosting their capability to recognize and respond to genuine cyber threats effectively. By fortifying your organization’s overall cyber defense strategy, we help ensure resilience against evolving cybersecurity threats, safeguarding your business from potential risks and breaches.
    Email Security Management
    Enhanced Email Security Measures: Safeguard your inbox with our advanced email scanning services, meticulously examining incoming emails for secure attachments and links. Our proactive approach prevents viruses, malware, and malicious sites from infiltrating your inbox, fortifying your organization against email-based cyber threats. Trust us to bolster your email security and protect your organization’s sensitive data from potential breaches and attacks.
    Email Reputation and Delivery
    Maximize Email Security: Effective management of SPF, DKIM, and DMARC settings is key to minimizing spam and avoiding your emails being flagged as spam by others. Our continuous monitoring of your email domain provides robust protection against spoofing and phishing attacks, bolstering your organization’s reputation and email reliability. Protect your brand from fraud and impersonation with our comprehensive email security solutions.
    Backup
    Data Security and Compliance Backup Solution: Our backup service prioritizes data security and regulatory compliance, including GDPR, HIPAA, and SOC requirements. Through encryption for data at rest and in transit, we ensure robust protection against vulnerabilities in Microsoft 365, such as accidental deletion, ransomware, and internal sabotage. Our comprehensive service covers backups for emails in Exchange Online, as well as files in OneDrive, SharePoint, and Teams, providing peace of mind for your organization’s data protection needs.
    Single Sign-On Integration

    Streamlined Access with Single Sign-On Integration: Our Agility 365 solution incorporates Single Sign-On (SSO) integration for all SaaS solutions compatible with Microsoft Entra. This integration streamlines user access, boosts security measures, and simplifies identity management. By centralizing authentication processes, we mitigate potential security risks and enhance operational efficiency, resulting in an improved user experience.

    Expert Consulting Services
    Expert Consulting Services: Our consulting services focus on enhancing security, operational efficiency, and productivity within Microsoft 365 and Azure environments. Additionally, we offer guidance on regulatory compliance standards such as HIPAA, Sarbanes-Oxley, HiTrust, PCI, and more, ensuring your organization meets essential legal and security requirements effectively.
    Custom Training and Enablement Platform
    Tailored Training and Enablement Platform: Our platform offers a catalog of on-demand and interactive training resources. Enhancing knowledge facilitates increased adoption and end-user proficiency of available tools within your organization. We customize skill paths to meet unique user needs, including the integration of proprietary content.
    Legal eDiscovery Reports
    eDiscovery Reporting Services: We offer legal eDiscovery reports upon request from your authorized representatives, facilitating compliance and investigation needs.
    Tailored Access Policies
    Customized Access Policies: Our team meticulously designs tailored conditional access policies to precisely align with your organization’s unique requirements and security objectives. By considering factors such as user roles, device types, geographic locations, and sensitivity of data, we ensure that your team members have the right level of access to the resources they need, while implementing robust security measures to safeguard against unauthorized access and potential threats. These policies are continuously reviewed and updated to adapt to evolving security landscapes and maintain optimal protection for your organization’s assets.
    Teams Voice Phones and Rooms Support
    Teams Voice Phones and Rooms Support: Our inclusive support package offers ongoing assistance and configuration for Teams Voice Phones and Teams Rooms. This service ensures uninterrupted communication and collaboration across your organization. With expert guidance in setting up and managing these essential tools, we empower your team to connect and collaborate seamlessly, regardless of their location.

    Stop worrying about your IT, we’ll take care of it!

    Relax and Focus on Your Business Goals

    Testimonials

    Businesses that trust us with their IT

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